The Action for Social Integration (ASI) was founded to fill the gap that exists in advancing the conditions for economic, social and cultural integration of refugees, black and minority ethnic communities who have difficulties in integrating in the UK society.

• Assessing needs of individual clients and families.
• Dialogue and consultations with mainstream service providers on how to meet the needs of asylum seekers, refugees and ethnic minority communities;
• Working with, and on behalf of, communities who define themselves as ethnic minorities;
• Promoting networking and mutual support among refugee and minority groups and organisations, where possible.
• Serving as a focal point for refugee and ethnic minority groups and organisations to discuss local needs a as well as encouraging co-operation.
• Serving as a link between our clients and relevant voluntary/community/statutory agencies and services.
• Combining direct client servicing with action research, advocacy and lobbying.
• Conducting research into the needs of specific communities and barriers to integration.
• Ensuring black and ethnic minority people have access to services information.
• Ensuring mainstream services are more relevant to the circumstances of people from minority ethnic communities.
• Address telephone or face to face inquiries by giving basic information and making appropriate referrals to clients seeking assistance.
• Providing information in person, on the telephone, or in writing, or by offering appropriate leaflets and guides;
• Interpreting and explaining legislation, official documents or the content of letters to clients.
• Identifying possible courses of action.
• Advising clients on the options they have identified.
• Guiding clients towards taking appropriate action.
• Liaising with other organisations and referring clients to other sources of help, for example solicitors, social workers, human resource managers;
• Producing written material, explanatory leaflets and/or information displays.
• Following up information queries on behalf of clients.
• Mediating, for example by writing a letter for a client or attending a meeting with them.
• Researching general or specialist fields of advice work to remain up-to-date with appropriate legislation and procedures;
• Seeking out those who are most in need of help - not wait for them to come.
• Making productive use of established careers and training organisations

We work in partnership with other organisations as much as possible in order to:

• have their views on and input to our services and approaches;-share information and findings,
• learn from them about their activities and services in order to exchange good practice, experiences, information and ideas.